Privacy Policy

1. Introduction

DIGNTEC LLC ("we," "our," or "us") operates the Digntec Signage Menu Board mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

2. Information We Collect

We may collect the following categories of information when you use the App:

• Full Name
• Email Address
• Phone Number
• Payment Information
• Device Information
• Location Data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App and its features.
• To process transactions and send related confirmations.
• To send administrative information such as updates and security alerts.
• To respond to customer service requests and support needs.
• To improve and personalize the App experience.
• To monitor usage and detect technical issues or fraudulent activity.

4. App Access & Authentication

The Digntec Signage Menu Board app does not require users to create an account or log in directly within the app. Content is delivered through the Digntec web-based CMS (signage.digntec.com), where account management takes place separately.

If you access the CMS platform, your credentials are stored securely and are never shared with third parties except as required to operate the service.

5. Location Information

With your permission, we may collect and use your device's location to provide location-specific features within the App. You can enable or disable location access at any time through your device settings.

6. Device Information

We may collect device-specific information such as your device model, operating system version, unique device identifiers, and mobile network information. This helps us deliver a consistent experience and diagnose technical issues.

7. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted vendors who assist in operating the App (e.g., payment processors, cloud hosting).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.

9. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

All data transmitted between the App and our servers is encrypted using HTTPS/SSL protocols.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Objection: Object to certain types of data processing.

To exercise any of these rights, please contact us at it@digntec.com.

11. Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of the App after such changes constitutes acceptance of the updated policy.